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bridalsuite.net
Commonly Asked Questions
1.How long after the dress is
ordered does it take to come in?
Gowns, such as bridal, bridesmaids,
flower girls, and Mother of the Brides, all take a standard
of 10-12 weeks from most companies.
Sometimes the companies have the dress, or dresses in
hanging stock; If so, the dress can be received as quickly
as 24 hours to a week with no additional charge.
If they do not have hanging stock,
many companies also have rush deliveries. Rush deliveries
require a fee, which is different for each company. Shipping
depends on style, fabric, origin, and company.
2. How can I pay for my dress
once I've made my decision?
Credit card, checks, or money orders
can be mailed with an order form to our address. Half
down to place an order, balance is required 7 ( Seven
) days from receipt of merchandise by store. With rush
orders credit card is the best form of payment to insure
fast delivery.
3. Do you have plus sizes?
All companies have up to a 24; other
companies go up to a 42. However, you do need to be made
aware that over a 16, (18 for some companies), there is
an additional charge.
4. How do I measure to insure
the best size?
Once a deposit is made the customer
service staff will assist you in picking out the best
size.
If you really are planning to lose weight it might be
a good idea to go with a smaller size, make sure to tell
customer service of your plans.
Seamstresses can work miracles. Don't quite panic, wait
until they see it on.
5.. Do I need to make an appointment
to come into the store and look around?
It is always recommended to make
an appointment, it helps us assist you more thoroughly
although there are no appointments needed. Walk ins are
more than welcome.
6. How can you speak with customer
service directly?
Call 772-335-5500 or instant message
at bridalsuite@msn.com Or email a question to BridalSuite@msn.com
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